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The World Leader in Point of Use Drinking Water Purification Systems

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FAQ

What is a Drinking Water Purification System, and what is it supposed to do?

Simply stated, the purification system is a truly unique, compact, point-of-use appliance designed to change virtually any treatable non-salt water into delicious drinking water that is both safe and enjoyable to consume. Because the purifier was developed with aircraft, yachting, and recreational vehicle applications in mind, it is especially rugged, dependable, simple, and easily serviced. It requires no additions of chemicals and no electricity. It is a chemical free drinking water purification system. Please note that in order to conserve essential minerals and salts in your drinking water these systems are not intended to desalinate.

Isn't it necessary to add chemicals to destroy bacteria and viruses?

Normally, yes. Chlorine, bromine, iodine, ozone and sometimes silver and other pesticides (economic poisons) are frequently used in efforts to destroy bacteria and viruses. Because it is our goal to remove chlorine and other economic poisons, it simply makes no sense to add even more of them during the so-called purification process. The water purifier does not rely on chemicals and is well-known as the ecologically friendly, chemical free water purifier!

How do I know when I need to change the cartridge?

Relative to particulate matter, including bacteria, algae, cysts and other sediment, the cartridge microstructure will load up and clog, resulting in a flow rate which will decline and eventually stop. The cartridge should also be changed when offensive foul tastes, odors, or color in your drinking water are apparent. Cartridge life varies from area to area depending upon the amount and characteristics of the contamination in the water and water usage rate. We typically recommend cartridge replacement every year to prevent over accumulation of chemical contaminants. If in doubt, please consult your distributor or the company directly for advice.

Can I change the purification cartridge myself?

Purification cartridges are easily changed by the homeowner. Complete instructions are packed with each cartridge. No tools are required. Help is always available from your distributor or the company.

What bacteria should I be aware of in my drinking water, and what happens to them after they're removed by the water purifier?

Fortunately, there are only a few strains of bacteria you normally need to be concerned about relative to drinking water. These are salmonella, of which S. typhosa, or typhoid fever, bacteria is the best known, shigella, which causes diarrhea and cramping, the dreaded cholera of the Middle Ages and some foreign countries at the present time, and the well-known E. coli. Additionally, some bacteria, such as Campylobacter jejeuni, which formerly were considered to be nonpathogenic to man, have been found to be human pathogens. Bacteria normally have relatively short life spans (measured in hours, not days or years). Bacteria, like people, need food to exist and multiply.

What maintenance is required?

The water purifier has been designed to be essentially maintenance free. In the case of the installation, the only moving parts are in the faucet, and these are ceramic. Since no chemicals or electricity are required, and there are essentially no moving parts, maintenance is quite minimal. Units and faucets should be cleaned with a soft cloth and a non-abrasive cleaner. Cartridges should be replaced as indicated, usually once a year.

With so many different water products appearing on and disappearing from the market, how can I be sure I'll be able to get cartridges and warranty service on a drinking water purification system?

You're right; "new" products seem to come and go quickly in this market. We are a well founded, privately owned company incorporated over 28 years ago. We developed the "Structured MatrixTM" technology and remain the only source for this advanced technology even though many companies have attempted to copy it. We are broad based and supply major airlines around the world including United, Delta, American, TWA, Cathay Pacific, QANTAS, Mexicana and dozens of others. Besides meeting the needs of the individual, we've supplied many expeditions, medical research teams, major corporations, and government agencies including army field hospitals. Our products are tested worldwide and are distributed into dozens of countries. We believe you can judge a company by its customers, and ours include some of the most sophisticated and discerning in the world. Replacement cartridges are also available globally. Call, fax, or email us to find the distributor nearest you, or you may purchase directly from us through the internet, or by phone, fax, or email as listed on the back cover of this pamphlet.