I am just writing to tell you how pleased I am with the service I received from your company. I had a problem with a leak on the unit of which I returned to you as requested. The leak was so small it was just a mist spray out of the top of the inlet flange, which will only become evident when the unit is put under pressure. I would like to take this opportunity to thank the lady who answered the phone presumably your receptionist, she could not have been more helpful. First she knew exactly what I was talking about and within a few minutes had taken my details and promised a spare part as soon as possible 5 days later it arrived at my home in Fuerteventura and I now have my drinking water back. Please pass on my regards to this lady and pass a copy of my letter to your M.D. will recommend your company and filters to all my contacts in Fuerteventura. Best Regards Edward Park I have ordered one on-line. Its for a 49' sailing yacht. I have just completed the Rally Portugal and several other boats had installed the seagull IV and I was amazed at the difference in the taste of the water. Neal Stow You may just recall me as I was the customer who, at last years Southampton Boat Show, was very critical of the taste of the water coming through your test rig on your stand. I think you referred to me as metal mouth! We went ahead and bought a unit off you and a few spare filters. This is just a quick email to say that we have found the filter to be absolutely fantastic and cannot begin to calculate how much we have saved in buying and carrying bottled water since we fitted it. We have a website logging our travels and I will be putting a link on it shortly from the links page with an absolute recommendation for people to buy! www.rhbell.com Hope you are well and business is good. Best wishes Rob Bell - Yacht Serafina I just wanted to say a big thank you for sending out a new filter for us so promptly. We bought one of your systems for the last boat we had and it was so fabulous that we bought a new one when we changed our boat. We have told lots of people how good they are. It is one of those things you can hardly believe when you have the demonstration and we have often said to people at the boat show watching that it really does work. with after sales live we have just received we shall be sing your praises even more. Thank you again, it is great to have a cup of teas that does not taste like plastic pipes!Yours Sincerely Shirley Marks Petina May Brixham This is my 3rd and I have changed my RV's and find this product invaluable when on the continent. Mr R C Wicks Thank you for sending the flexible pipes so promptly. Excellent product and is backed up by excellent service. Keith Wood The quality of your service certainly matches that of your product. A Bostock Last week I phoned your office to request help on a leaking tap. Within the hour I received a message that a new tap would be sent immediately and free of charge , to enable us to go on holiday without delay. Fantastic service, matched by your fine product - Thank you! Leo Leslie My supply has from time to time been heavily contaminated and recently, when it was checked by the local environmental Health Department, they took a sample from the filtered tap as well as the regular supply. They were surprised that despite the heavy contamination, the water coming through the Seagull Filtration was completely pure. Jeremy Hackney Hi - Sorry for not sending this earlier but with the holiday/travels etc. I've been a bit busy!This is to say thank you for the excellent service you gave to me and let you know what a great product the "Nature Pure" water purifier is. It was very easy to fit to our camper and what more can be said "great tasting pure water". Thanks again Mick Johnson (Jersey) Dear Harald - Further to our recent phone conversation I would like to say thanks for all your help and advice regarding my Seagull water filters. Replacing the standard IVX6 with the AP7 module has worked perfectly, the AP7's longer life has proven to be a real bonus both operationally and financially on a busy charter boat like mine. I can also confirm that your original reassurances that water quality would not be effected by the subsequent change to the AP7 module were spot on.Again many thanks and I look forward to speaking to you again when I place my next order.Best regards James - M.Y. SEA HAWK Hi Thanks for your prompt attention to my order to supply the above for my sons new Burstner motorhome. I brought the same filter from you about 18 months ago for our Timberland and needles to say am delighted with this quality product. Many thanks Tony Dade Dear Harald Charters, I received the replacement part for my "seagull" and fitted it on my return to Spain. I don't think I have ever written congratulating a company on their product but yours deserves praise. Four years ago I was fed up with the coastal life and decided to more slightly inland, buying a large piece of land that had electricity but no mains water supply......no problem the locals assured me the water from the well is crystal clear and beneficial to drink, how dumb was I......bought first and analyzed rthe water second... Full of e coli and everything else that could kill you! As I bought in a valley in a goat and sheep grazing area it was logical that the water would be undrinkable, however the test lab advised us not to shower, or wash crockery in the water. To begin with we shipped in water and then met someone who was using a "seagull" system and decided to buy one. It was without doubt the simplest thing to install with very clear instructions. We sent a sample to our lab and asked for a 2nd anaylsis........they laughed and said :were we kidding, what had changed, and we explained about the filter, and they laughed some more but did the analysis...........it came back PERFECT for drinking.everything, they were impressed, and I have never stopped being impressed. We run a full household, two bathrooms, washing machine, dishwasher etc.......I would recommend a "seagull" to anyone and if I help any further please don't hesitate to get in touch..…Yours sincerely Su Koster Hello there, we would like to say a big thank you for sending out our new filter. What wonderful service, we ordered on Wednesday and it arrived here on Friday. You have such pleasant and helpful staff - please keep up the good work. Thanks again. R & B Massey (Algarve)